An upload box under the product options
Customers drag and drop a file or choose one; on phones, from the camera roll. They see a thumbnail and the progress, and can replace or remove a file. A wrong type or a file that is too big gets a clear message right away.
Product page Required uploads
Make a file required, and the item can’t be bought without it. Wix’s own cart and checkout ask the customer to add the file, with a link back to the product page. Works with Add to Cart and Buy Now; your store’s buttons stay as they are.
Cart & checkout Every file on the right item
Each file reaches the exact item of the order. You find it on Wix’s own order page, in a Customer files card with downloads, and “Files: logo.png” is written on the order item itself.
Orders Private, in your own Media Manager
Files are stored in your site’s Media Manager, not on our servers. Their public link doesn’t open; downloads use links that expire.
Privacy Photos, PDFs, design files and 3D models
JPG, PNG, HEIC, TIFF and WEBP images, with the original kept byte for byte, CMYK too. PDF and Word documents, AI, EPS, PSD, INDD, CDR and SVG design files, STL and 3MF models, and ZIP, RAR and 7Z archives.
File types Upload fields your way
A field for all products, for a category or for one product. Set its title, instructions, file types, max size and files per item, in the dashboard or from your products list.
Dashboard A Files page for every order
See every order with files and search them. A Missing files tab shows orders without a required file, and you can see uploads that are still in carts.
Dashboard You choose how long files stay
Keep files forever, or for 90 days, 1 year or 2 years; then they move to the Media Manager’s trash. Uploads that never reach an order go to the trash after 7 days.
Settings Your store’s look, in English and Hebrew
The upload box uses your site’s fonts and colors, and you can fine-tune it in the Editor. It speaks English and Hebrew, right to left included.
Editor